The on-demand economy is booming, and apps like Gojek have changed the way people access multiple services in one place. From booking a ride to ordering food or calling a plumber, users now expect everything to be just a tap away. That’s where Gojek clone apps come into the picture. These apps are designed to offer a similar experience to Gojek but are tailored to suit the specific needs of a particular market or region.

If you're planning to build a Gojek clone app, you must focus on the right features. These features are what make the app functional, user-friendly, and successful in the long run. In this blog, we’ll explore the key features you should include in your Gojek clone app, along with the reasons they matter.

What is a Gojek Clone App?

A Brief Overview

A Gojek clone app is a multi-service platform that offers various services under one roof. These include ride-hailing, food delivery, courier service, home cleaning, medicine delivery, salon services, and more. It is a ready-made or custom-built app solution that copies the basic concept of Gojek but can be customized for branding, features, and user needs.

The idea is to give users the convenience of accessing many services without switching between different apps. For entrepreneurs, this means offering more value, increasing revenue streams, and building a loyal customer base.

Must-Have Features of a Successful Gojek Clone App

User App Features

Easy Sign-up and Login

Users should be able to sign up quickly using their phone number, email, or social media accounts. A smooth login process creates a good first impression and improves retention.

Service Categories

Clearly organized categories like taxi, food, grocery, handyman, beauty, and courier make it easier for users to find what they need.

Real-Time Tracking

Whether someone books a cab or orders food, real-time tracking is a must. Users want to know where their service provider is and how long it will take.

Multiple Payment Options

Offer flexibility with payments. Let users choose between cash, card, wallets, or UPI to complete transactions easily and securely.

In-App Chat and Call

Communication is key. Let users chat or call the service provider or delivery agent directly from the app to avoid confusion or delays.

Reviews and Ratings

After completing a service, users should be able to rate their experience and leave feedback. This helps maintain service quality and builds trust.

Push Notifications

Keep users updated about their bookings, offers, or changes in service with helpful push notifications.

Provider App Features

Easy Registration and Profile Setup

Service providers should have a simple registration process to upload documents, verify identity, and start working.

Accept/Reject Requests

Allow providers to accept or decline service requests based on their availability. This ensures a flexible working environment.

Availability Toggle

Let providers go online or offline whenever they want. It gives them control over their work hours.

Earnings Dashboard

Providers should be able to view their daily, weekly, or monthly earnings within the app.

Navigation Support

Integrated GPS or map features help service providers reach the customer’s location easily and on time.

Admin Panel Features

Centralized Dashboard

Admins need an overview of everything—user activity, service requests, completed tasks, earnings, and more. A clear dashboard helps manage it all.

Service Management

The admin can add or remove services, create new categories, and update pricing as per market needs.

Commission Control

Set and manage commission rates for different services and providers to maintain a balanced income model.

Promo Codes and Discounts

Create marketing campaigns with discount offers, referral programs, or loyalty rewards to attract and retain users.

Data and Analytics

Get reports and insights on app usage, peak hours, best-performing services, and more. This helps make informed decisions.

Read More: Gojek Clone App- On-Demand Multi-Service App Development

Additional Features to Consider

Multi-Language Support

If you're launching in a region with more than one language, make sure users can switch to their preferred language easily.

Multi-Currency Support

For global apps, allowing transactions in multiple currencies improves usability.

Subscription Plans

Offer monthly or annual subscription plans for users or providers with added benefits. This creates another income stream.

Emergency Contact and SOS

For added safety, include an emergency button that allows users to alert local authorities or a personal contact.

Document Management

Service providers need to upload and manage documents like ID proof, driving license, insurance, etc., directly from the app.

Why These Features Matter

These features are designed to ensure the app is easy to use, secure, and reliable for everyone involved. A great Gojek clone app isn’t just about offering a lot of services—it’s about doing them well. Users want convenience, but they also want quality, speed, and transparency. Providers want fair treatment and useful tools. And business owners need control and insight to grow the platform.

FAQs

What is a Gojek clone app used for?
It is used to offer multiple on-demand services through a single app, such as ride-hailing, food delivery, handyman services, courier, and more.

Is it possible to customize a Gojek clone app?
Yes, most Gojek clone apps are fully customizable. You can modify the design, features, service list, language, currency, and more to fit your business.

How long does it take to launch a Gojek clone app?
The timeline depends on the complexity and features. A basic app can take a few weeks, while a highly customized version may take a few months.

How do Gojek clone apps make money?
These apps earn revenue through service commissions, subscription plans, ads, delivery charges, and promotional campaigns.

Is it safe to use a Gojek clone app?
Yes, if built properly. Ensure you use secure payment gateways, proper user verification, and data protection features.

Conclusion

A successful Gojek clone app is not just a copy of a popular platform—it’s a smart, scalable, and user-friendly solution tailored to your business and your audience. The key lies in building an app that focuses on the needs of users, service providers, and admin managers. With the right mix of features, smooth performance, and great user experience, you can create an app that thrives in the competitive on-demand economy.

If you're planning to enter the multi-service app space, choosing a reliable tech partner for handyman app development can make all the difference in building a secure, fast, and scalable platform.