Is your Brother printer showing as offline? This can be a frustrating issue, but the good news is that it’s usually easy to fix. In this guide, we’ll walk you through several steps to get your brother printer offline how to turn online and working smoothly.

Why is My Brother Printer Offline?

Before we dive into the solutions, it's helpful to understand why your Brother printer might show as offline. Common reasons include:

• Network connectivity issues
• Printer is set to "Use Printer Offline" mode
• Outdated or corrupted printer drivers
• Hardware issues

How to Turn Your Brother Printer Online

Follow these steps to get your Brother printer back online:

1. Check Your Printer’s Connection

Ensure that your printer is properly connected to your computer or network. If you’re using a USB cable, make sure it’s securely plugged into both your printer and computer. For wireless printers, check that your printer is connected to the correct Wi-Fi network.

2. Restart Your Printer and Computer

Sometimes, a simple restart can resolve connectivity issues. Turn off your printer and computer, wait a few moments, and then turn them back on.

3. Set the Printer to Online Mode

On your computer, follow these steps:

• Open the Control Panel.
• Go to Devices and Printers.
• Right-click on your Brother printer and select See what's printing.
• In the window that opens, click on Printer in the menu bar.
• Uncheck Use Printer Offline.

4. Update or Reinstall Printer Drivers

Outdated or corrupted printer drivers can cause connectivity issues. To update your drivers:

• Visit the Brother Support website.
• Search for your printer model and download the latest drivers.
• Follow the installation instructions.

Alternatively, you can uninstall the printer from Devices and Printers and then reinstall it using the latest drivers.

5. Check Printer Status and Queues

Ensure there are no print jobs stuck in the queue:

• Go to Devices and Printers.
• Right-click on your Brother printer and select See what's printing.
• Cancel any pending print jobs.
• Set the printer as the default printer by right-clicking on it and selecting Set as default printer.

6. Run the Printer Troubleshooter

Windows has a built-in printer troubleshooter that can help diagnose and fix common printer problems:

• Open Settings.
• Go to Update & Security > Troubleshoot.
• Select Printer and run the troubleshooter.

7. Check Network Settings (For Wireless Printers)

For wireless printers, ensure your printer’s IP address hasn’t changed:

• Print a network configuration page from your printer (refer to your printer’s manual for instructions).
• Check if the IP address matches the one your computer is using to communicate with the printer.
• If the IP addresses don’t match, you may need to update the printer port settings on your computer:
  • Go to Devices and Printers.
  • Right-click your Brother printer and select Printer properties.
  • Go to the Ports tab and select Configure Port.
  • Update the IP address to match the one on the network configuration page.

Conclusion

Dealing with a brother printer offline help can be frustrating, but with these steps, you should be able to resolve the issue and get your printer back online. If you’ve tried all these steps and your printer is still offline, it may be time to contact Brother support for further assistance.