Troubleshooting Steps to Bring Your Brother Printer Online from...

Troubleshooting Steps to Bring Your Brother Printer Online from Offline Mode on Mac

Posted 2024-07-22 06:42:43

Brother printers are known for their reliability and high-quality printing. However, there may be instances when your brother printer offline how to turn online, causing inconvenience. If you're facing the issue of your Brother printer being offline on your Mac, don't worry! In this guide, we will provide you with step-by-step instructions to help you bring your Brother printer back online. Let's get started!Keywords: Brother printer offline, Brother printer won't connect to Wi-Fi Mac, troubleshooting Brother printer offline on Mac

Step 1: Verify Printer and Wi-Fi Connection

Before troubleshooting, ensure that your Brother printer is turned on and connected to your Wi-Fi network. Check if other devices can connect to the same Wi-Fi network to rule out any network-related issues.

Step 2: Restart Your Devices

A simple restart can often resolve connectivity issues. Start by turning off your Brother printer, Mac computer, and Wi-Fi router. Wait for a few minutes, then turn them back on in the following order: Wi-Fi router, Mac computer, and finally, the Brother printer.

Step 3: Check Printer Status

On your Mac, click on the Apple menu and select "System Preferences." Then, click on "Printers & Scanners." Look for your Brother printer in the list and check if it shows as "Offline." If it does, proceed to the next step.

Step 4: Reset Printer System

In the "Printers & Scanners" settings, right-click (or Control-click) on the list of printers and select "Reset printing system." Confirm the action when prompted. This will remove all printers from your Mac.

Step 5: Reinstall Printer Drivers

After resetting the printing system, you will need to reinstall the printer drivers for your Brother printer. Visit the official Brother website and download the latest drivers for your specific printer model. Follow the on-screen instructions to install the drivers on your Mac.

Step 6: Add Brother Printer

Once the drivers are installed, go back to the "Printers & Scanners" settings. Click on the "+" button to add a new printer. Your Mac should detect your Brother printer automatically. Select it from the list and click "Add."

Step 7: Check Printer Status Again

After adding the Brother printer, check if it now shows as "Online" in the "Printers & Scanners" settings. If it does, you should be able to print without any issues. If not, proceed to the next step.

Step 8: Troubleshoot Network Connection

If your Brother printer is still offline, there may be an issue with the network connection. Try the following steps:

Ensure that your Brother printer is within range of your Wi-Fi router.
Restart your Wi-Fi router and check if other devices can connect to it.
If using a wired connection, check the Ethernet cable for any damage and ensure it is securely connected.

Step 9: Contact Brother Support

If the above steps do not resolve the issue, it is recommended to reach out to Brother customer support for further assistance. They can provide specific troubleshooting steps based on your printer model and Mac configuration.

Conclusion: By following the step-by-step instructions outlined above, you can troubleshoot and resolve the issue of your brother printer is in an offline mode. Remember to verify the printer and Wi-Fi connection, restart your devices, reset the printer system, reinstall printer drivers, and add the Brother printer again. If the problem persists, don't hesitate to contact Brother customer support for personalized assistance. Happy printing!

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