Insights into the Dynamic UK Household Insurance Distribution Market

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Explore the evolving landscape of the UK Household Insurance Distribution Market. Gain valuable perspectives on trends, providers, and consumer preferences shaping the insurance industry for homeowners in 2023.

UK Contents Insurance Market Analysis by Providers, 2022 (%)

For more channel insights into the UK household insurance market, download a free report sample

The key methods used for purchasing insurance policies in the UK household insurance distribution market are online via a PC/laptop, online via a smartphone/tablet, phone, face to face, by post, and provider’s app, among others. Purchases through PC/laptop were the most preferred method across all channels in 2022. The prolonged social distancing and lockdown restrictions in 2021 made customers used to these online methods. Banks also improved their online bancassurance platforms to make them more accessible on mobile devices.

The key methods used for purchasing insurance policies in the UK household insurance distribution market are online via a PC/laptop, online via a smartphone/tablet, phone, face to face, by post, and provider’s app, among others. Purchases through PC/laptop were the most preferred method across all channels in 2022. The prolonged social distancing and lockdown restrictions in 2021 made customers used to these online methods. Banks also improved their online bancassurance platforms to make them more accessible on mobile devices.

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