How to contact Singapore Airlines customer service?

Singapore Airlines is the best carrier in Singapore, flying to 75 international destinations in 32 countries on five continents. You have decided to book the Singapore flight ticket, but you need more information related to the baggage allowance, in-flight services, and special assistance. Passengers can contact Singapore Airlines customer service to get in touch with the airline. Scroll down to find the latest information by using the mediums shared below. 

What is the Singapore Airlines contact number? 

Calling is considered the most suitable medium to ask for help from the airline if they have issues related to the cancelation fare conditions and request a refund from the airline. You have to dial the Singapore Airlines phone number +1-802-538-7254 or +1 (833) 727-0118 for assistance. After dialing the contact number, flyers must choose the language and select the IVR options to connect with a live representative. 

Is Singapore Airlines customer support accessible 24 hours a day? 

The helpline is approachable 24 hours to guide you. However, due to an overflow of customer calls, passengers have to wait to speak with the airline. If you need to skip the waiting time, contact the representative during the early morning and late evening. The average waiting time is around 20 minutes. 

What are the most common concerns asked by travelers? 

Here is the list of the queries that flyers inquired from Singapore Agents to get the resolution: 

• Reservation queries related to check-in, fare, seat selection, and flight upgrading. 
• Cancelation tickets and requesting a refund. 
• Rescheduling a flight tickets. 
• Special assistance and baggage allowance.

Can I chat with Singapore Airlines? 

Flyers can get the information via virtual support. The airline provides chat assistance that is accessible 24 hours a day to guide you. You can get the instructions related to booking, amending tickets, info on baggage, and flight status by following the steps shared below: 

• Go to the official website. 
• Click on the Help option. 
• At the bottom, you can click on the chat icon. 
• After clicking, passengers can type their concerns. 

In case you don’t find the required information, passengers can dial the Singapore Airlines customer service number for help. 

Does Singapore Airlines provide the customer support form to connect with agents? 

The airline provides customer service via a contact form. You will be shared the response within 24 hours. Inquiries are made related to concerns, such as request forms, general help, and suggestions for feedback by following the steps shared below: 

• Go to the official website. 
• Click on the Help page. 
• Visit the Self-Help- resources. 
• Now, you have to choose the suitable form. 
• Fill out the form. 

How can PPS club members contact Singapore Airlines representatives?  

You can text the agents if you have concerns about booking while using the miles. For your convenience, PPS Club can text +65 9184 8888 with “PPS <space> 10 digit PPS Club membership number to request a call back from the airline. 

Apart from the text, you can use the SingaporeAir mobile app by following the steps mentioned below: 

• Open the app. 
• Log in to your account. 
• Choose the “My Account” option. 
• Click on the “PPS Connect button”.