Guide for hosts on how to begin and terminate a vacation on Tarlen

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This is a how-to for beginning and ending a journey on Tarlen. When sharing a car, the check-in and check-out procedures are crucial. Rent a car for cash They let you, the owner, to record the state of the vehicle both before and after a journey.
Key transfer and license verification


Before giving your keys to your guest, it is crucial that you verify their driver's license. If you haven't verified their license and they aren't your principal renter, don't give them the keys.



Do not give up the key if your guest shows up to pick up the car without a license, with a license that is invalid or expired, or if they ask someone else to do so. Tarlen's insurance coverage on your vehicle may be nullified if you fail to verify their license. Additionally, turning the key over to someone other than the primary renter will nullify Tarlen's insurance on your car.

Report the incident and get in touch with assistance right away. Support can be contacted by email at tripsupport@tarlen.co.za
or through the app.
Commencing your journey:
Two hours prior to the commencement of your trip and for two hours following, the "Check-In" button is enabled. Within two hours of the scheduled departure time, your trip will automatically commence if you do not check in.

Verify your stay

First Step


Before your guest picks up the car, upload photos that show its condition. This entails shooting and uploading pictures of the car's exterior and interior, paying particular attention to the tires, dashboard, fender, front, back, sides, and seats. When there is damage or a problem with cleanliness, these pictures are essential for keeping you safe.

The Tarlen team will receive your contribution and keep it on file as proof in the event of a future disagreement.


Step 2: At pick-up, enter the mileage and odometer reading.

At pick-up, enter the fuel gauge reading or level.

Upload a picture of the dashboard with the previously mentioned details.

Tarlen will need this information to monitor how much fuel your guest uses and how far they travel overall.

Finishing your journey
The "Check Out" button becomes active two hours prior to the trip's conclusion and remains available for twelve hours following the conclusion of your guest's vacation. When picking up the vehicle, meet your guest and make sure you take and upload post-trip pictures. Any claims you may have from that trip could be voided if you don't do this within 12 hours of it concluding.

The trip will immediately end if you don't check out, and you won't be able to upload any post-travel photos of your rental.
Although your guest is not required to return your car spotlessly, we will charge them a violation fee if they do so in a way that suggests careless use.

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