Vietnam Airlines at Boston Logan International Airport (BOS): Terminal E Guide

Vietnam Airlines BOS Terminal, the national flag carrier of Vietnam, operates its flights to and from Boston Logan International Airport (BOS) through Terminal E, the airport’s primary international terminal. This terminal is equipped with modern facilities and services to ensure a seamless travel experience for international passengers.

Terminal E Overview

Terminal E at BOS is dedicated to handling international flights and houses several international carriers, including Vietnam Airlines. The terminal offers a range of amenities designed to cater to the needs of international travelers.

Key Features:

·      Check-In Counters: Vietnam Airlines’ check-in counters are located within Terminal E.

·      Security and Customs: The terminal is equipped with U.S. Customs and Border Protection facilities for arriving international passengers.

·      Lounges: Premium lounges are available for eligible passengers, offering comfortable seating, refreshments, and business services.

·      Dining and Shopping: A variety of restaurants, cafes, and retail outlets are available, providing diverse food options and shopping experiences.

·      Accessibility: Terminal E is designed to be accessible to all passengers, with services available for those requiring special assistance.

Services and Amenities

Vietnam Airlines passengers can take advantage of several services and amenities at Terminal E:

·      Online Check-In: Passengers can check in online via the Vietnam Airlines website or mobile app before arriving at the airport.

·      Baggage Services: Assistance with checked baggage, including information on baggage allowances and handling of lost or delayed luggage.

·      Flight Information: Real-time flight updates are available throughout the terminal to keep passengers informed.

·      Wi-Fi Access: Complimentary Wi-Fi is available throughout Terminal E for passengers to stay connected.

·      Currency Exchange and ATMs: Currency exchange services and ATMs are conveniently located within the terminal.

Travel Tips for Vietnam Airlines Passengers

·      Arrival Time: It is recommended that passengers arrive at the airport at least 3 hours before the scheduled departure time for international flights to allow ample time for check-in, security screening, and boarding.

·      Travel Documents: Ensure all necessary travel documents, including passports and visas, are valid and readily available.

·      Baggage Allowance: Familiarize yourself with Vietnam Airlines’ baggage policies to avoid any surprises at check-in.

·      Special Assistance: Passengers requiring special assistance should inform the airline in advance to make necessary arrangements.

Contact Information

·      Vietnam Airlines Customer Service: +1 800–235–6426

·      Website: www.vietnamairlines.com

·      Social Media:

·      Facebook: Vietnam Airlines

·      Twitter: @ vnairlines

·      Instagram: @ vietnamairlines

For the most accurate and up-to-date information regarding flights, services, and terminal details, passengers are encouraged to contact Vietnam Airlines directly or visit the official Boston Logan International Airport website.