The inflight catering market in India has experienced immense growth, largely attributed to the boom in the aviation industry, the increase in disposable income, and changing consumer behavior. Inflight catering is defined as the cooking and serving of food and drinks on airplanes to passengers during flights.

According to the Univdatos Market Insights analysis, growing demand for economical air travel will drive the growth scenario of InFlight Caterings and as per their “India InFlight Catering Market” report, the Indian market was valued at USD 175 million in 2023, growing at a CAGR of 13.95% during the forecast period from 2024 - 2032 to reach USD million by 2032.  

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This market has grown especially with the upsurge in air travel, both within the region and across borders, as well as the increasing concern of the airline industry on enhancing the overall experience of the passengers with appealing and delicious meals. Other features of the market are the booming tourism and business travel industries which necessitate eating in flights while on transit. Technology has played, and is still, a very important role in food preparation systems, packaging systems and in the distribution systems. In addition, standardization of the services renders very little room for competition and the rising demand in the gourmet and ethnic inflight menu offerings are some of the factors fueling the growth of the market.

Integration of Technology:

There is a paradigm shift in the inflight catering sector with the integration of technology, this improving efficiency, degree of customization and client satisfaction. There is an increase in the use of technological solutions by both airlines and catering companies in operational efficiency such as AI inventory management systems, robotics in food preparation and business intelligence analytics in forecasting out food usage. The installation and use of electronic menu systems is one of the notable advancements where passengers can order their food even before boarding through mobile applications or entertainment systems based on their unique and dietary requirements. This minimizes food waste and accelerates services offered on food to passengers during flights, raising the quality of the overall customer experience. At the same time, catering companies can utilize real time information and forecasting to improve coordination of delivery and its surroundings. Technology is applied in this conundrum as well since it enables airlines to control over the amount of waste generated and use environmentally sustainable packaging. More than that, it can improve productivity as well as the quality of the customer service offered on board an aircraft.

Increasing Focus on Air Passenger Experience:

A major factor contributing to the increasing demand for inflight catering services in India is the rising focus on enhancing the air passenger experience. In this regard, airlines have recognized and integrated the element of catering to the overall services offered to a passenger. With the evolution of air travel, passengers tend to be more demanding, expecting high quality and catered to the needs of different types of eaters. This is connected with the evolution of air traveling coverage, especially within the middle class in India where a section of the population pays extra money for additional services such as fancy food or special diets.

To satisfy these demands, airlines are proposing advanced strategies, for instance, channels for online meal retention, options for pre-order and better menu selection. In addition, when they compete for market share, carriers invest in better and more diverse food that enhances client satisfaction and ultimately leads to their loyalty.

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Conclusion:

The Global InFlight Catering market is experiencing a transformative phase driven by technological advancements, sustainable air travel and operations, digitalization, market dynamics, and implementation of government policies. Stakeholders across the industry are embracing these trends to enhance operational efficiency, etc.

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