Can SMO Increase Customer Loyalty in the Automobile Industry?

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2025-09-17 11:03:20 - Translate -

The journey of a customer doesn't end when they drive a new car off the lot. In an industry where repeat business and word-of-mouth are crucial, building customer loyalty is the ultimate goal. However, with low purchase frequency and fierce competition, keeping a brand top-of-mind can be a real challenge. So, how can you stay connected and relevant between vehicle purchases or service...

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